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Shipping and Returns

Shipping and Returns


Shipping Time: Normal orders will be delivered within 14 natural days, except in suburban and remote areas or during holidays, the delivery time may be extended.

Shipping Expenses: Above AU$100 Free shipping.

Shipping Cooperative Partner: SF Express.

Return Process: Elaine’s Selection attaches great importance to the needs of customers and is committed to provide satisfactory services. If the goods need to be returned or exchanged, the products shall be sent back and the sales contract shall be terminated within 7 days after receiving the ordered products.

Please follow the instructions below:

1.Fill in the return form, and then send back the goods that not affect the second sales.

2.Put the products to be returnedwith the filled return form into the packagetogether. Please fill in our address on the waybill.Please return the products to the address: 327, block A, Gaoke International Innovation Center, Guangming District, Shenzhen City, Guangdong Province, China

3.For personal reasons, such as unsuitable size, product appearance not meeting customer expectationsor other non-quality ploblems. The customer needs to pay the freight, and we will deduct the required freight from the total refund amount.